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Staff Trainer

Universal Health Services

Job Code:
  • Customer Service
Universal Health Services
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Job Details

Staff Trainer

Job Code:  237584
Facility: Provo Canyon School
Location: SPRINGVILLE, UT US Mountain
Region: Mountain
Travel Involved: None
Job Type: Full Time
Job Level:  Manager (Manager/Supervisor of Staff)
Minimum Education Required: High School or equivalent 
Category: Support
FTE: 1.0
Position Summary:

A training and development manager to devise training protocols, oversee the implementation and assess outcomes. Assists in supervising and  monitoring school residential program.


Educational background in social work, psychology, or related fields helpful; acceptable oral and written communication skills; legible handwriting; ability to maintain information as highly confidential; telephone etiquette and customer service skills by phone and face-to-face; familiarity with medical and psychological terminology preferred; skills in dealing courteously with the public and other staff within the school; skills in prioritizing and in managing time; problem-solving skills; use of appropriate social skills, including demonstration and respect for staff and patients; empathy toward patients, must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; be able to consistently meet deadlines regardless of case load; must maintain self-control in volatile or hostile situations, such as when verbally or physically confronted in an aggressive manner; must be able to work independently, with little supervision in an unstructured environment with multiple demands; minimum of 1 year full time experience as a Student Life Mentor;  supervisor experience preferred; must be willing to rotate between High School and Early Adolescent programs; must have firm understanding of programing on Springville Campus.

Schedule will be 40 hours per week working on swing shifts plus one weekend shift per week.

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