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RN QUALITY ANALYST/PATIENT ADVOCATE

Universal Health Services


Location:
LAWRENCEVILLE, GA
Date:
09/18/2017
2017-09-182017-10-18
Job Code:
105421
Categories:
  • Healthcare
  • Insurance
  • Behavioral Health
  • Clinical Specialist
  • Geriatrics
  • Long Term Care
  • Pediatrics
  • Risk Mgmt / UR / QA
  • Nurse Practitioner
Universal Health Services
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Job Details





RN QUALITY ANALYST/PATIENT ADVOCATE

Job Code:  105421
Facility: Summit Ridge
Location: LAWRENCEVILLE, GA US
Region:
Travel Involved: None
Job Type: Full Time
Job Level: 
Minimum Education Required: Bachelor's Degree 
Skills:  
Category: Nursing
FTE: 1.0
Position Summary:

   SummitRidge Hospital specializes in the provision of mental health and chemical dependency services. Registered Nurses provide caring and professional inpatient nursing support to adults and adolescents suffering from psychiatric or addictive disorders. Additionally, the Geriatric unit provides acute care for seniors in psychiatric crisis.

  Our team of professionals have extensive sub-specialty certifications and are here as partners on the path to wellness. Whether transitioning from treatment in our Behavioral Health Hospital, or accessing therapy or counseling for the first time, our team of experienced professionals is here to meet the needs of individuals and families. SummitRidge Hospital is licensed and accredited by the Joint Commission Accreditation of Healthcare Organizations.

  Join our tean as RN Quality Analyst/Patient Advocate.  Serve as a member of the quality team and provides support by assisting with quality assurance, quality enhancement and regulatory compliance. The position is responsible for assessing and improving different aspects of clinical services including evaluation, training, compliance and risk management.   Works collaboratively with and provides direction to staff in the delivery of quality clinical services.  Function as Patient Advocate serving as a liaison between patients, family members and the hospital staff.  Identify unmet needs of patients and families and works to improve their level of satisfaction.

 
Requirements

Minimum Qualifications:

-          Bachelor of Science Degree in Nursing, plus three years of recent experience in a related capacity preferred.

-          Current professional licensure in the State of Georgia.

-          Must be able to demonstrate working knowledge of continuous quality improvement principles, and information management including data collection, and analysis, use of graphs and statistical process control. 

Position Tasks:

-      Plans and coordinates the performance improvement activities and assists in creating and supporting an environment which fosters team work, emphasizes quality, recognizes the customer and promotes learning.

-          Acts as a facilitator/quality advisor for the performance improvement teams/groups responsible for improving processes within SummitRidge Hospital.

-          < /span>Coordinates and provides guidance with the development and selection of indicators in the aggregation and the analysis of data and turning this data into information to assist in improving the effectiveness and efficiency of our care and services.

-        Maintains current knowledge and provides consultation and other services within the hospital in the areas of regulatory accreditation and organizational compliance in quality and performance improvement activities.

-        Provides continuous quality improvement and performance improvement training and education throughout the organization.

-      Functions as Patient Advocate for the facility.

-      Communicate patient related problems or issues with Risk Management/CEO.

-      Maintain database to monitor, report and ensure timely written and/or verbal follow-up on all patient complaints. Collaborate with other departments as needed for patient satisfaction.

 


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