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Director of Clinical Affairs

RADIANT PAIN RELIEF CENTRES


Location:
Portland, Oregon 97068
Date:
09/05/2017
2017-09-052017-10-06
Job Type:
Employee
Job Status:
Full Time
Shift:
1st Shift
Categories:
  • Neuroscience
  • Management
  • Other
RADIANT PAIN RELIEF CENTRES
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Job Details

Title:                         Director of Clinical Affairs

 

Reports to:                President

 

Primary Location:      Various - Portland Metro, Corporate Headquarters

 

Job Status:                 F/T Exempt – some travel required

 

Summary:

 

Radiant Pain Relief Centres are changing the way chronic pain is treated. Chronic Pain affects more than 100million people in the US - more than cancer, diabetes and cardiovascular disease combined. Our solution combines an exclusive FDA-cleared medical device and a highly refined care model, through which we’re able to create significant or total pain relief, which last an average of 30-90 days without drugs, needles, surgery or side effects. Our solution is often effective even when other interventions have failed. We average 84% reduction in pain and over 90% of our patients conclude therapy at zero or near zero pain. This is the safest, most consistently effective and appealing solution to the epidemic of chronic pain.

We are growing and are in search of an exceptional addition to our team to fill the role of Director of Clinical Affairs. This position will initially work out of one of our Portland area treatment centers, such as our center in Portland, West Linn or a future expansion location, but will eventually officed out of a new Corporate Office location, expected to open in the next 3-6 months. Rotation to different area centers may also be required, as will periodic travel to future expansion centers across the USA and eventually internationally.

The Director of Clinical Affairs is a dynamic and multifaceted position with responsibility and influence in the Clinical Affairs, and by extension the business operations of Radiant Pain Relief Centres. Under the direction of Senior Management, the Chief Medical Officer and Science Advisory Board, the Director of Clinical Affairs will establish and then manage the center clinical operating and treatment protocols and manage the clinical staff (Care Manager) of Radiant Pain Relief Centres.  Working in partnership with the Director of Clinical Operations, the Director of Clinical Affairs is responsible to ensure the Radiant Pain Relief Centres are operating optimally, growing and functioning within the guidelines set by the Senior Team, and specifically that key performance indicators which measure clinical efficacy and outcome are being achieved. This role will require a broad mix of skills to effectively manage the multiple tasks related to the job. Those tasks include, but are not limited to:

Primary Duties and Responsibilities:

  1. Understanding, developing, refining and managing the clinical care and treatment protocols of Radiant Pain Relief Centres. This includes, technical and soft skills application of Radiant’s novel therapy (known as Scrambler Therapy in the medical and FDA literature), the implementation and management of the Radiant Patient Experience Process (PEP), tracking of related key performance indicators (KPIs) and other operational and clinical reports. Working collaboratively with The Director of Centre Operations to manage the centres clinical and business operations to achieve the operating standards, including revenues, sales, and customer satisfaction and other relevant metrics.
  2. Managing and developing the clinical staff of Radiant Pain Relief Centres, including hiring, firing, management and development.
  3. Lead, guide and initiate business development activities related to developing community, physician and local- support group relationships and referrals.
  4. Coordinate with Senior Management and the Director of Centre Operations and Marketing Department, any specific marketing, clinical outreach, and education needs and local marketing initiatives as they related to the overall marketing plan and strategy.
  5. Work with Senior Management, the Chief Medical Officer and the training department in the development of an initial and ongoing training plan for each Radiant Pain Relief Centre, as outlined by the business plan and under the direction of the Radiant Health Management Executive team.
  6. Learn, adopt, participate and lead the High Performance standards adopted by the company; demonstrate them in personal performance and in lead, inspire and develop them in others.

 

As with all positions, particularly management roles, it is expected that the Director of Clinical Affairs learns and lives the mission, vision and values of the organization. We have the motto and the operational focus centered on 3 key things: The best technology, the best people and the best experience. The Director of Clinical Affairs will have significant influence developing the people and influencing the experience of both patients and employees. It is incumbent upon the Director of Clinical Affairs that our values guide their conduct, communications and interactions to help ensure that The Company is continually developing the best people and best experiences.

Job Skills, Knowledge & Abilities

  • RN or greater Healthcare degree/certification, history in pain management, neurology or similar care environment
  • Prefer an Associates or Bachelors or Master degree in Business or Communication, or equivalent work experience.
  • Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor populations. This includes listening, coaching, and problem solving skills.
  • Knowledgeable in MS Office, PowerPoint, Adobe, and Internet
  • Strong work ethic and communication skills.
  • Must be able to organize time and prioritize numerous duties within strict deadlines.
  • Requires the ability to deal with numerous interruptions.
  • Must deal with internal and external “customers” in a caring and respectful manner.
  • Must be detailed oriented.
  • Excellent oral and written communication skills with strong emphasis on presentation skills.
  • An interest and openness to high performance and personal development

 

Requirements

  • RN or greater Healthcare degree/certification, history in pain management, neurology or similar care environment
  • Prefer an Associates or Bachelors or Master degree in Business or Communication, or equivalent work experience.
  • Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor populations. This includes listening, coaching, and problem solving skills.
  • Knowledgeable in MS Office, PowerPoint, Adobe, and Internet
  • Strong work ethic and communication skills.
  • Must be able to organize time and prioritize numerous duties within strict deadlines.
  • Requires the ability to deal with numerous interruptions.
  • Must deal with internal and external “customers” in a caring and respectful manner.
  • Must be detailed oriented.
  • Excellent oral and written communication skills with strong emphasis on presentation skills.
  • An interest and openness to high performance and personal development
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