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Collector/Financial Counselor

Universal Health Services

Job Code:
  • Healthcare
  • Behavioral Health
  • Pediatrics
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Job Details

Collector/Financial Counselor

Job Code:  224660
Facility: Laurel Heights Hospital
Location: ATLANTA, GA US
Travel Involved: None
Job Type: Full Time
Job Level: 
Minimum Education Required: Bachelor's Degree 
Category: Accounting/Finance
FTE: 1.0
Position Summary:
Laurel Heights Hospital located in Atlanta Georgia has a full-time Collector/Financial Counselor opportunityin our business office. Laurel Heights Hospital is anintensive Residential Treatment/Acute and Autism Spectrum Disorders Program for children and adolescents. We serve and treat severe and complex psychiatric and behavioral difficulties and co-occurring psychiatric issues. We provide a caring, therapeutic setting with various therapeutic modalities and applied behavior analysis services.
PURPOSE: This position will serve as the collector for the hospital and financial counselor for our clients.  Coordinates the various support services and will work with the Business Office Mgr to ensure that the office runs smoothly. In conjunction with corporate office, coordinates accounts receivable for private pay residents, Medicare beneficiaries, Managed Care payers, and Medicaid recipients.
Serve as a resource for patients regarding problematic accounts. Thoroughly audit patients accounts when necessary, providing supporting documentation to assist them in interpreting and understanding their account.
-        2 years previous patient registration, pre-verification and identification of OOP expense and billing experience in a hospital setting. Mental health preferred.
-        Familiarity with one or more of the following areas of the revenue cycle:  patient access, billing & collections, denial management, customer service.
-        Understanding of third party billing and reimbursement requirements for both facility and professional claims.
-        Current working knowledge of Fair Collection guidelines.  Uses proper negotiation techniques to professionally collect money owed by patients / guarantors.
-        Experience with MS4; Emdeon or similar patient database / electronic claims programs.
-        Must be able to work occasional weekends to assist in month end activities.
. Highly effective verbal and written skills, organizational skills
. Requires a thorough knowledge of all billing and collection concepts, practices, and procedures.
Required: Bachelor's degree in Accounting or Finance. At least
two years experience in a same or similar role may substitute for education.
Preferred: Advanced training using various computer applications.

Required: Minimum
of 2 years experience as a biller in a hospital business office or healthcare related field with at least three years experience managing accounts receivable. Experience and knowledge with Georgia Medicare and Medicaid, and hospital finance functions.

Preferred: experience
workingin psychiatric hospital business office setting.

. Must be able to lift and carry up to 25 pounds.
. Must be able to handle 20-40 telephone contacts daily.
. Majority of time is spent sitting.
. Requires corrected vision and hearing to normal range.

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