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Business Development Director Quail Run Behavioral Health

Universal Health Services

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Job Details

Business Development Director Quail Run Behavioral Health

Job Code:  215443
Facility: Quail Run Behavioral Health
Location: PHOENIX, AZ US
Travel Involved: 20-30%
Job Type: Full Time
Job Level: 
Minimum Education Required: Bachelor's Degree 
Skills: Health Care -> Behavioral Health
Marketing -> Event Coordination, Marketing Communications-Management, Business Development, Public Relations
Category: Marketing/Advertising,Professionals
FTE: 1.0
Position Summary:


Quail Run Behavioral Health is currently seeking a Business Development Director to join our team.  We offer a full comprehensive and competitive benefits package with generous PTO.

We would love to talk with you today!  You may complete an on line application through this site or for fast track and immediate consideration please fax your resume to our Human Resources department at 602-888-2670 or email

The Director of Business Development, as an essential member of the senior management staff, is responsible for directing the development and continuous refinement of the facility's business development plan. Consulting with the Chief Executive Officer and other senior management staff, this position designs, develops, implements and directs the business development strategic goals, philosophy, policies, procedures, and systems for the Business Development Department and the facility.

Business Development Planning
1. Direct the development and continuous refinement of the facility's comprehensive business development plan, within the scope of the changing health care environment.
2. Consult with the CEO and senior management staff, in overseeing, developing and implementing facility business development strategies.
3. Develop and implement monthly, seasonal and annual strategies, and evaluates results correspondingly.
4. Maintain a schedule of primary accounts including business, industry, EAPs, managed care clients, physicians/ licensed practitioners, and allied health professionals.
5. Continually evaluates the effectiveness of the business development performance against market constraints and changes, and revises the business development plan as appropriate.
6. Consult with all levels of internal/external facility functional staff on the establishment of functional goals and product development.
7. Maintain business development referral admission records and statistics, including the preparation of business development reports and materials.
8. Target and create new strategies for increasing business in a highly competitive market.
9. Maintain and develop key business development accounts and respond to all business development opportunities.
10. Prepares annual reports and budgeting reports for the facility.
11. Develop and implement community workshops and seminars, held at the facility or in the community.
12. Direct and coordinate all media relations functions.
Business Development Administration
1. Coordinate all facility functional areas to develop a business development focus and develop strategic plans.
2. Evaluate and prioritize referral sources.
3. Coach Business Development Representative on effective business development styles and techniques.
4. Define and evaluate both internal and external customers.
5. Define goals, objectives and programs for the business development team, relating to the facility's goals and objectives.
6. Coordinate weekly motivational business development meetings to stimulate and encourage the business development team to reach facility's goals.
7. Provide direction, guidance, training and support to the business development team, identify team strengths and weaknesses and implement measures to improve performance.
8. Maintain the business development budget and recommend cost saving measures to the operation's department.
9. Keep the CEO fully informed of all personnel matters and other requirements for the smooth and efficient functioning of the Business Development Department.
1. Conduct ongoing in-service education in the areas of customer service, telephone techniques, account management, time management, and business development strategy development at the functional level.
2. Conduct ongoing workshops in business development techniques for the business development team.
Additional Standards
1. Participate on facility committees and project teams as assigned.
2. Accept responsibility for professional growth and development of self and staff.
3. Adhere to facility, department, corporate, personnel and standard policies and procedures.
4. Attend all mandatory facility in-services and staff development activities as scheduled.
5. Adhere to facility standards concerning conduct, dress, attendance and punctuality.
6. Support facility-wide quality/performance improvement goals and objectives.
7. Maintain confidentiality of facility employees and patient information.
Note: The essential job functions of this position are not limited to the duties listed above.

1. Advanced knowledge of key business development concepts and methodology and strategic planning.
2. Knowledge of leadership and management theories.
3. Advanced knowledge of new and continuing business development account management.
4. Knowledge of annual report preparation and budgeting concepts.
5. Knowledge of psychiatric and chemical dependency treatment principles and practices.
6. Knowledge of Personnel Management principles and concepts.
7. Knowledge of key internal/external health care facility environments.
8. Knowledge of computers and computer software programs.
9. Skill in organizing and prioritizing workloads to meet deadlines.
10. Skill in telephone etiquette and paging procedures.
11. Skills in development and training workshops.
12. Effective oral and written communication skills.
13. Ability to generate, interprets, and communicates data from statistical reports.
14. Ability to analyze market tendencies and project business developmental changing needs.
15. Ability to communicate effectively with patients and co-workers.
16. Ability to adhere to safety policies and procedures.
17. Ability to use good judgment and to maintain confidentiality of information.
18. Ability to work as a team player.
19. Ability to demonstrate tact, resourcefulness, patience and dedication.
20. Ability to accept direction and adhere to policies and procedures.
21. Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
22. Ability to work in a fast-paced environment.
23. Ability to meet corporate deadlines.
24. Ability to react calmly and effectively in emergency situations.




Education: Bachelor's Degree in a behavioral health area, marketing, business administration or related field; Master's Degree preferred; or equivalent combination of education and experience required.
Experience: A minimum of three (3) years experience in a health care business development management position with extensive business development experience resulting in measurable results, and with direct experience developing managed care agreements (especially with capitation and at-risk areas.) In addition, detailed knowledge of psychiatric and chemical dependency treatment principles.
Licensure: Must have a valid driver's license.

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