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Admissions Clinician(RN or Therapist with Master's Degree

Universal Health Services

Job Code:
  • Healthcare
  • Customer Service
  • Behavioral Health
  • Case Management
  • Clinical Specialist
  • Managed Care
  • Ambulatory Care
  • Rehabilitation
  • Nurse Practitioner
Universal Health Services
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Job Details

Admissions Clinician(RN or Therapist with Master's Degree

Job Code:  238349
Facility: Lighthouse Behavioral Health
Location: CONWAY, SC US Southeast
Region: Southeast
Travel Involved: None
Job Type: Full Time
Job Level: 
Minimum Education Required: Master's Degree 
Skills: Health Care -> Behavioral Health, Social Work/Case Management, Therapy, Patient Admissions, RN
Category: Healthcare - Rehabilitation,Nursing,Professionals
FTE: 1.0
Position Summary:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected healthcare management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase healthcare properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

Lighthouse Behavioral health Hospital, a subsidiary of Universal Health Services, Inc. (UHS), is located in Conway, South Carolina., just a few miles north of Myrtle Beach. We provide inpatient acute psychiatric and substance abuse treatment for adults,adolescentprogramming and children.

Lighthouse is a JCAHO-accredited Hospital.

Job Summary:

To assess the needs of walk-in and phone callers and ensure their referral to the service or resource to best address those needs.

  • Participate in mandatory orientation and training.
  • Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services
  • Answer phone promptly; greets callers courteously, showing genuine concern.
  • Identifies presenting problems and needs of callers, scheduling face-to-face clinical assessment when indicated.
  • refer callers who are not appropriate for Lighthouse's services to other optimal service provider as necessary, effectively matching callers' needs and resources with available services.
  • Conducts clinical assessments.
  • Utilizes appropriate clinical forms during assessment.
  • Typically conducts thorough assessment within 45 minutes.
  • Demonstrates awareness of own clinical limitations and seeks out expertise of others when needed.
  • Documentation review shows that forms, notes and other applicable written information has been completed promptly and accurately.
  • Patient admisisons, transfers, and unusual occurrences are promptly, clearly, and correctly communicated to all necessary personnel.
  • Documents calss and related information on Pre-Screen, Daily Inquiry Summary and MS4.
  • Willingly does data entry when assigned.  When assigned, complete data entry within 48 hours of intitial call and when disposition changes.
  • Fills in misisng information on forms as gathered.
  • Distributes appropriate forms to unit, UR, and Business Office.
  • Stays abreast of program and/or unit services, policies and procedures.
  • Reviews written program descriptions to maintain knowledge of clinical programs.
  • Reviews programs periodically with Admissions Director.
  • Provides back-up coverage to units, including responding to organization codes.
  • Demonstrates understanding of how position supports Lighthouse's goals and mission.
  • Assists manager in training activities and other special projects as assigned.
  • Notifies manager of procedural problems or resistant staff members.
  • Is patient and direct when dealing with unit and reception staff.
  • Establishes and maintains effective working relationships with supervisor, co-workers, and staff of other departments.
  • Gets to kow unit staff; attempts to resolve conflicts and/or notifies manager of problems.
  • Becomes familiar with the needs of the Business Office an assures needs are met.
  • Is receptive to direction and feedback from supervisor.
  • Establishes and maintains positive relationships with patients, physicians, allied health professionals, and all referral sources.
  • When approached, addressed concerns of physicians and family members of patient.
  • Consistently respects the confidentiality of patients and organization.
  • Participates in training and development activities to enhance own knowledge and skills.
  • Demonstrates professional growth and development in the are of assessment as addressed in previous performance reviews, improving knowledge and skill or enhancing expertise in this area of responsibility.
  • Complies with other applicable department and/or organization standards and policies.
  • Follows departmental and organizaiton communication protocols.
  • Demonstrates conduct in keeping with Lighthouse ethical standards.
  • Understands and complies with the intent of the Corporate Compliance Program.
  • Must respect and safeguard the confidentiality and privacy of Lighthouse and co-worker information.
  • Complies with facility safety, infection control and security program.

Customer Service:

  • Communicates unit rules and policies clearly to all patients and patient's family.
  • Supports organization's customer service philosophy.
  • Responds to customer's requests in a timely, accurate manner.
  • Provides patients, families, and visitors with accurate, complete information
  • Supports facility internal external customer standards.


Regulatory Requirements:

R.N., MSW or MA; college level reading and comprehension, writing and mathematic skills; basic knowledge of, and skills in applying principles of abnormal psychology and mental health problems; familiarity with psychological, sociological and medical terminologies; skills in analyzying and evaluating information;problem-solving skills; excellent oral communication skills; legible handwriting; ability to concentrate on tasks and meet deadlines; ability to confidentially maintain all information; basic data entry skills, includingexperience using computers microsoft office, word and excel; organization and time management skills; skills in dealing courteously with the public and individuals within the organization; crisis management skills; persuasive skills with prospective patients and family memebers who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions.

Machine, Tools & Equipment:

Computer, calculator, vitals machine, photocopier, telephone, thermometer, breathalyzer, metal detector, fax machine, digital camera.

Physical & Mental Requirements of Job:

Ability ot stoop, crouch, reach, stand and move about in owrk area tnd thoughout organization to accomplish tasks, lift, finger (as in picking, pinching, typing, or other ways working primarily with the fingers) and grasping. Ability to express and exchange ideas via spoken word, conveying detailed information to others in an audible, accurate and on occasion, quick manner.  Able to perceive the nature of sounds with no less than 40 db loss @Hz, 1000 Hz, and 2000 Hz with or without correction; perceive detailed information through oral communication and to make fine discriminations in sound.  Ability to perfom repetitive motions with wrists, hands and fingers. Must be able to maintain self-control in volatile or hostile situations.  ability to make quick and calm decisions in volatile situations.  Work is predominately sedentary in nature requiring occasional exertion of up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.

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