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Admissions Clinician (Master's prepared Therapist)PRN

Universal Health Services

Job Code:
  • Healthcare
  • Customer Service
  • Behavioral Health
  • Case Management
  • Clinical Specialist
  • Home Health
  • Managed Care
  • Ambulatory Care
  • Pediatrics
  • Per Diem
  • Nurse Practitioner
Universal Health Services
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Job Details

Admissions Clinician (Master's prepared Therapist)PRN

Job Code:  234501
Facility: Lighthouse Behavioral Health
Location: CONWAY, SC US
Travel Involved: None
Job Type: Per Diem
Job Level: 
Minimum Education Required: Master's Degree 
Skills: Health Care -> Behavioral Health, Social Work/Case Management, Therapy, Patient Admissions, RN
Category: Professionals
FTE: .01
Position Summary:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected healthcare management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase healthcare properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

Lighthouse Behavioral Health Hospital, a subsidiary of Universal Health Services, Inc. (UHS), is located in Conway, South Carolina., just a few miles north of Myrtle Beach. We provide three levels of care — inpatient acute psychiatric and substance abuse treatment for adults, adolescent residential programming and adolescent group home services. Lighthouse is a JCAHO-accredited Hospital and Residential Treatment Facility. 

Job Summary: 

To assess the needs of walk-in and phone callers and ensure their referral to the service or resource to best address those needs. 

  • Participate in mandatory orientation and training.
  • Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
  • Answer phone promptly; greets callers courteously, showing genuine concern.
  • Identifies presenting problems and needs of callers, scheduling face-to-face clinical assessment when indicated.
  • Refer callers who are not appropriate for Lighthouse’s service to other optimal service provider as necessary, effectively matching callers’ needs and resources with available services.
  • Conducts clinical assessment.
  • Utilizes appropriate clinical forms during assessment.
  • Typically conducts thorough assessment within 45 minutes.
  •  Demonstrates awareness of own clinical limitations and seeks out expertise of others when needed.
  •  Documentation review shows that forms, notes, and other applicable written information has been completed promptly and accurately.
  •  Patient admissions, transfers, and unusual occurrences are promptly, clearly, and correctly communicated to all necessary personnel.
  •  Documents calls and related information on Pre-Screen, Daily Inquiry Summary, and HMS.
  •  Willingly does data entry when assigned. When assigned, complete data entry within 48 hours of initial call and disposition charges.
  •  Fills in missing information on forms as gathered.
  •  Distributes appropriate forms to unit, U.R., and Business Office.
  •  Stays abreast of program and/or unit services, policies, and procedures.
  •  Reviews written program descriptions to maintain knowledge of clinical programs.
  •  Reviews programs periodically with Admissions Director.
  •  Provides back-up coverage to units, including responding to organization codes.
  •  Demonstrates understanding of how position supports Lighthouse’s goals and mission.
  •  Assists manager in training activities and other special projects as assigned.
  •  Notifies manager of procedural problems or resistant staff members.
  •  Is patient and direct when dealing with unit and reception staff.
  •  Establishes and maintains effective working relationships with supervisor, co-workers, and staff of other departments.
  •  Gets to know unit staff; attempts to resolve conflicts and/or notifies manager of problems.
  •  Becomes familiar with the needs of the Business Office and assures needs are met.
  •  Is receptive to direction and feedback from supervisor.
  •  Establishes and maintains positive relationships with patients, physicians, allied health professionals, and all referral sources.
  •  When approached, addresses concerns of physicians and family members of patient.
  •  Consistently respects the confidentiality of patients and organization.
  •  Participates in training and development activities to enhance own knowledge and skills.
  •  Demonstrates professional growth and development in the area of assessment, as addressed in previous performance reviews, improving knowledge and skill or enhancing expertise in this area of responsibility.
  •  Complies with other applicable department and/or organization standards and policies.
  •  Follows departmental and organization communication protocols.
  •  Demonstrates conduct in keeping with Lighthouse ethical standards.
  •  Understands and complies with the intent of the Corporate Compliance Program.
  •  Must respect and safeguard the confidentiality and privacy of Lighthouse and co-worker information.
  • Complies with facility safety, infection control and security program.

Customer Service: 
1.  Communicates unit rules and policies clearly to patients and patient’s family.
2. Supports organization’s customer service philosophy.
3. Responds to customers’ requests in a timely, accurate manner.
4. Provides patients, families, and visitors with accurate, complete information.
5. Supports facility internal external customer service standards




Regulatory Requirements:

R.N., MSW, or MA; college level reading and comprehension, writing and mathematic skills; basic knowledge of, and skills in applying principles of, abnormal psychology and mental health problems; familiarity with psychological, sociological and medical terminologies; skills in analyzing and evaluating information; problem-solving skills; excellent oral communication skills; legible handwriting; ability to concentrate on tasks and meet deadlines; ability to confidentially maintain all information; basic data entry skills preferred, including some experience using computer;  organization and time management skills, skills in dealing courteously with the public and individuals within the organization; crisis management skills; persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions.

Machine, Tools, & Equipment:

Computer, Calculator, Vitals Machine, Photocopier, Telephone, Thermometer, Breathalyzer, Metal Detector, Fax Machine, Polaroid Camera

Physical & Mental Requirements of Job:

Ability to stoop, crouch, reach, stand, and move about in work area and throughout organization to accomplish tasks, lift, finger (as in picking, pinching, typing, or other ways working primarily with the fingers) and grasping. Ability to express and exchange ideas via spoken word, conveying detailed information to others in an audible, accurate and on occasion, quick manner. Able to perceive the nature of sounds with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; perceive detailed information trough oral communication and to make fine discriminations in sound. Ability to perform repetitive motions with wrists, hands, and fingers. Must be able to maintain self-control in volatile or hostile situations. Ability to make quick and calm decisions in volatile situations.
Work is predominantly sedentary in nature requiring occasional exertion of up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.

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